When you can't pick up, Felicity answers.

Felicity is our AI receptionist. Your phone still rings first. The calls you miss go to her, and the lead lands on your phone.

See it work for my business15 minutes, on Google Meet
  • Covers missed calls 24/7
  • Books to your calendar
  • Transfers the call

A call at 9:47 PM on a Tuesday.

You're home. The phone's out in the truck.

Tuesday, 9:47 PM

  1. Felicity: Thanks for calling Your Company. This is Felicity. How can I help?

    Picks up in your company's name

  2. New Caller: Hi. I'm looking to redo my bathroom.

  3. Felicity: We can help with that. Is it the whole bathroom, or just part of it?

    Finds out the job

  4. New Caller: The whole thing. Shower, vanity, tile.

  5. Felicity: Got it. What town is the house in?

    Gets the town

  6. New Caller: Marlboro.

  7. Felicity: And when are you hoping to get it done?

    Asks how soon

  8. New Caller: This month, if you can. I'm home weekdays after three.

  9. Felicity: I have Thursday at 4:00 PM for an estimate. Want me to put you down?

    Books it on your calendar

  10. New Caller: Yeah, that works.

  11. Felicity: You're set for Thursday at 4:00 PM. I'm sending the owner your details now.

    Sends you the lead

From the first ring to the lead on your phone.

Your phone at 7:02 AM, the next morning.

When the call ends, you get an alert on your phone.

Wednesday, October 14

7:02 AM

  • Rubi9:48 PM

    New lead: bathroom remodel quote

    Marlboro. Estimate booked Thu 4:00 PM.

  • Rubi11:16 PM

    Urgent: no hot water

    Freehold. Marked urgent by the caller.

  • Rubi6:41 AM

    New lead: driveway sealing

    Howell. Best time after 8:00 AM.

While you were out

For
You
Date
Tue, Oct 13
Time
9:47 PM
Caller
New Caller
Of
Marlboro
Phone
(732) 555-0148
  • Telephoned: checked
  • Wants an estimate: checked
  • Urgent: not checked
Job
Bathroom remodel
When
This month
Best time
Weekdays after 3 PM
Booked
Estimate, Thu 4:00 PM

Message

Wants the whole bathroom redone: shower, vanity and tile. Asked if you give estimates.

Taken by
Felicity

Every lead is saved. More than one person can get the same alert.

When a caller asks for you, she puts them through.

She transfers the call to your phone. Everyone else gets written up for a callback.

  1. 1:15 PMNew Caller

    New Caller: Is the owner around? He's doing my kitchen and I've got a question about the tile.

  2. Felicity

    Felicity: Sure. Let me put you through to him now.

  3. Your cell is ringingTransferred by Felicity

235 calls in 14 weeks.

One plumbing company's line, answered by our AI receptionist. The line only rings through to her when the owner can't pick up.

  • 2 in 3 came in on weekdays, 7 AM to 5 PM
  • 1 in 3 came after 5 PM, overnight or on a weekend

From one plumbing company's call log. Tests, spam and hang-ups are not counted.

Read the case study

How we set you up.

  1. A 15-minute call

    You hear her answer as your company. Go ahead and try to trip her up.

  2. We build her

    You pick her name, voice and greeting. She only says what you've told us.

  3. You go live

    One forwarding change, about five minutes, with us on the phone. Then back to work.

Frequently asked questions

Will callers know it's AI?

If a caller asks, she tells them. Then she gets back to helping. You can have her say it up front.

Do I have to change my number?

No. Your phone rings first. If you're busy or don't answer, the call rolls to her instead of voicemail. One forwarding setting, made with you on the phone.

Does she replace whoever answers my phone now?

No. Your phone rings first, so you or your office still take every call you can. She only picks up the ones you'd miss.

What if she can't answer something?

She takes the details for a callback and never guesses. She only answers with the facts you give us.

What about emergencies?

She asks if it's an emergency and marks urgent calls in your alert. For gas or fire, she tells the caller to get out and call 911.

Can she book appointments?

Yes. She books the visit on your calendar.

Can she put a call through to me?

Yes. When a caller asks for you, she transfers the call to your phone.

Does she speak other languages?

Yes. When the caller speaks Spanish or another language, she switches and keeps going.

Does she have to be called Felicity?

No. You pick her name, her voice and her greeting.

One price, no per‑minute charges.

Monthly plans run month to month. Save with a 6-month or yearly plan, or add a website and local SEO.

See all plans

However many calls come in, the price stays the same.

FelicityThanks for calling Your Company. This is Felicity. How can I help?

Hear her answer as your company.

Bring a real call from your week. You'll hear how she handles it.

See it work for my business15 minutes, on Google Meet